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| Many Small and Midsize companies and Enterprise organizations would like to own and deploy a Cisco Unified Communications System, but they are concerned about having another complex software platform to manage. Genesis Networks Cisco Certified staff can help by configuring your CallManager, Unity and other Unified Communications servers, once they have been deployed. Our 24/7 staff can accommodate any move, add, or change that you request. Typically your IP network is already in place to take advantage of this remote service via an Internet connection. Genesis Networks will ensure that your Unified Communications system is working properly and maintains a high level of voice quality and availability.
Genesis Managed IP PBX includes:
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MAC’s (Moves, Adds, Changes)
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Route Group and Hunt List programming
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Voice Mail programming and password reset
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Automated Attendant customization
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Server health checks and maintenance
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Voice Bandwidth Utilization reporting
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Gateway Trunk availability and utilization reports
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Live VoIP QOS Monitoring with MOS scores (Measurements of Jitter, and delay)
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Endpoint QOS specific summaries
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